Help Me With My Mobile Phone Repair!

Help Me With My Mobile Phone Repair!



Here at The Phone Doctor, we like to help our customers as much as possible. We do everything we can to keep our repair prices up to date with new phone as they’re released. Unfortunately, we cannot cater for every make and model handset out there, and some phones evade our repair radar completely. If you have a phone in need of repair, please let us know what make and model you have, and what the fault is. We will get back to you as soon as we can with a repair price if it is a model we can support.

If you’re asked for the IMEI number, but cannot find it, try dial *#06#. The number will be displayed on the screen. If you cannot see the screen, or the touch screen if faulty, you can usually find the IMEI number printed on a label under the battery. If you cannot remove the battery, such as with iphones, look at the SIM card tray. Some phones have the IMEI number engraved on the back or the bottom of the phone. A few recent Xperia phones have a small card that can slide out of the side of the phone near the SIM card.  

If you have checked all these places and still can’t find your IMEI number, don’t worry too much, We will be able to repair your phone, but it may have a small delay with the repair. If you can’t find the IMEI number, it is very important that you provide contact details with the phone when sending it to us so we can identify it quickly.

If you just need general advice or help, please feel free to get in touch. Our expert technicians are on hand to help you with most common problems and can offer advice on almost any phone fault.

You can contact us 7 days a week, 24 hours a day. Our technicians will reply to your enquiry the same day, or next working day if outside office hours.