When sending your phone to us for repair, make sure it is packaged well to avoid additional damage during transit. A padded envelope with additional bubble wrap is usually enough. Please only send the handset. We do not need your memory card, sim card or charger.
Postal Repairs are returned using Royal Mail Delivery Services.
Royal Mail Special Delivery from £10 for a small package, or£15 for a large Box
Please note All postal Services provided by Royal Mail are subject to their terms and conditions and we cannot take liabilities for Royal Mail. You can check the Royal Mail terms and conditions by visiting the Royal Mail website
Postal Online Repairs
FREE RETURN POST INCLUDED OF ROYAL MAIL FIRST CLASS SIGNED FOR.
ADDITIONAL COSTS AND SERVICES FOR BOXED, LARGER ITEMS OR OTHER DELIVERY SERVICES SUCH AS ROYAL MAIL NEXT DAY
Please complete the online contact form first so we can provide you with a quote or call us on 01977 695763
The Phone Doctor
Unit 1 Market Hall
Pontefract
West Yorkshire
WF8 1AU
Payment Information
For Online payments we use PayPal
When we receive your phone, depending on the repair required, we may send a payment request for an initial diagnosis of the handset.
Your phone will be returned to you using your chosen method upon receipt of cleared payment.
